World of Work
Work is well under way with bio drain construction along the eastern boundary of the hotel. We are constructing a 'grade A' sewage treatment plant for all the buildings on site and in the immediate area. This is a treatment that delivers low level pathogen 'clear water'. it will mix with a combination of [...]
"people do not quit companies, managers or leaders, - they quit organisational cultures..." I found this article written by Christie Lindor on LinkedIn and felt it was worth re posting. In my hotel career I have also witnessed at times the slow change of strong culture and values, established by the founders, into something more [...]
Are you bothering your one time clientele with annoying 'how did we do' emails? Is your third auto generated email follow up message, to a client who only had a chance one night stay in your hotel, really going to create a positive post stay impression? "...There’s only so much email-worthy material you can generate, [...]
