Other interesting stuff

The flip side of working from home.

The Pandemic might be almost forgotten, but the dramatic shift in workplace norms it created has let to an unprecedented decline in tenancy rates for office and retail spaces. Whilst the advent of on line shopping gave rise to the slow decline in traditional retail sales, it has been accelerated by the absence of [...]

By |2023-09-28T20:36:03+00:00September 28th, 2023|Professional Articles, Third Party links, World of Work|0 Comments

Employee Retention.

This post was originally written a few years ago by Lisa Earle McLeod, a millennial and cum laude graduate of Boston University, but the importance of the subject has not diminished in any way since that time. If anything it is even more relevant in 2019. "I’ve worked in corporate America, administrative offices, advertising agencies, and [...]

Good people, with good managers, leave bad company cultures too…

"people do not quit companies, managers or leaders, - they quit organisational cultures..." I found this article written by Christie Lindor on LinkedIn and felt it was worth re posting. In my hotel career I have also witnessed at times the slow change of strong culture and values, established by the founders, into something more [...]

Marketing hubris and employee engagement.

Do your hospitality associates share your brand enthusiasm? Do they understand, let alone believe, the core 'messaging' and marketing hype of your brand? Chances are not all of them do, or at best, they give the right answers when asked and then move on later to another competing brand only to repeat the same thing. [...]

Changing hotel trends. Here to stay?

This article was originally written by Matt Meltzer and posted in the Globe and Mail. I thought it was a good read. Whilst some have already embraced these trends, not sure if the older market is ready to abandon the luxuries of the past. Not without a lot of convincing that is. Click here to [...]

By |2018-09-04T04:16:36+00:00September 4th, 2018|Opinion, Third Party links, World of Work|0 Comments

Be careful what you wish for. A cautionary tale.

A great article in the New York Times relating to Xi Jinping's Belt and Road initiative. Naiveté in government or deliberate profiteering for personal gain? In any case, it's check mate and asset handed over to China. (Click here for more)  

Customer Pull business models. Great reading.

I'm reposting a great article posted on Linkedin by my mate Ian Whitworth, originally written by Graham Hawkins. Buyers (in 2018 onward) will NOT accept having their busy day interrupted by a stranger with a blanket message that is not personalised... (Click here for more)