Other peoples stuff
The Pandemic might be almost forgotten, but the dramatic shift in workplace norms it created has let to an unprecedented decline in tenancy rates for office and retail spaces. Whilst the advent of on line shopping gave rise to the slow decline in traditional retail sales, it has been accelerated by the absence of [...]
In recent years a lot has been written about undiagnosed burnout and the consequences for the employee and their business. In addition, it is often the case that leaders are expected to manage the workload and well being of their teams, but just 'suck it up' when they themselves might be showing all the [...]
After the 'great quit' many good employees are looking at options and taking part in the great search for better opportunities. It is nearly the end of 2023 and, post pandemic, it seems that more and more good people are looking for jobs in keeping with their career aspirations and work life balance expectations. [...]
This post was originally written a few years ago by Lisa Earle McLeod, a millennial and cum laude graduate of Boston University, but the importance of the subject has not diminished in any way since that time. If anything it is even more relevant in 2019. "I’ve worked in corporate America, administrative offices, advertising agencies, and [...]
"people do not quit companies, managers or leaders, - they quit organisational cultures..." I found this article written by Christie Lindor on LinkedIn and felt it was worth re posting. In my hotel career I have also witnessed at times the slow change of strong culture and values, established by the founders, into something more [...]
Are you bothering your one time clientele with annoying 'how did we do' emails? Is your third auto generated email follow up message, to a client who only had a chance one night stay in your hotel, really going to create a positive post stay impression? "...There’s only so much email-worthy material you can generate, [...]
Do your hospitality associates share your brand enthusiasm? Do they understand, let alone believe, the core 'messaging' and marketing hype of your brand? Chances are not all of them do, or at best, they give the right answers when asked and then move on later to another competing brand only to repeat the same thing. [...]
I'm reposting this one as it seems like good advice. Apologies in advance for all the clutter on the writers website. Wait for it to load then minimise the ads. Enjoy the article, click here.
Here is a great article from the latest Emsisoft newsletter, to which I subscribe. It's about email malware and some tips on what to look out for when you receive encrypted document emails, in which the sender provides you with a password to open open and view the document. It's good reading. Click here to [...]
Another great article by Ian Whitworth, removing the thin icing of Motivator Schtick that conceals the bland substance within. "You can waste years acting on confident tips from business gurus and motivators that turn out to be nonsense. Or just nonsense names for stuff you’ve known since you were a child..." (click on the link [...]
